Yes, all Canadian and USA orders over $150CAD are automatically approved for free shipping.

In order to ship your order out as quickly as possible, adjustments or changes to your order cannot be made during this time. Please double check your order before placing it to ensure all the items and information are accurate.

All in stock orders are processed and shipped within 1-5 business days.

If you have a made-to-order, your entire order will be shipped in full as soon as ALL items are available. If you require certain items sooner, we recommend placing separate orders.

For more accurate information on when your package will arrive, refer to your tracking number.

Once your order has shipped, you'll receive a shipping confirmation email containing a link to track your package.

Once orders have been placed, we are unable to edit or cancel them. This includes editing items, quantities of items, shipping methods, and payment methods.

If you accidentally entered an incorrect address at checkout, please contact us immediately after the order is placed. If your order is placed within our business hours (weekdays from 9am-4pm PST), we maybe able to make the change for you before your order is processed! We have a very small window in which we are able to edit your address, so please note, contacting us with your inquiry does not guarantee we will be able to make the change. The best course of action is always to double-check your shipping details before submitting your order!

If your tracking number says that your package has arrived but you haven't received anything, we suggest doing the following: 

Verify the shipping address on your order is correct
Look for an attempted delivery notice slip
Double check your area in case it's stored in a hidden area
Check to see if your neighbours or someone in your residence accepted it
Allow an extra 1-2 days - in rare instances, orders have been marked as delivered before actually arriving

Mahasta Jewelry & Bridal is not responsible for lost or stolen packages, but we'll try our best to help you recover and track down your package. If your package is still no where to be found, please contact us.

To see our return and refund policy please click here.

Yikes, looks like you missed out! We try our best to keep our best selling pieces in stock, but sometimes, they just move too fast.

If a product has a "Sold-out Notify Me When It’s Available" button, you can sign up to be notified when that item is back in stock. Just click the button and enter your email address in the pop up. 

The best way to hear about new arrivals, promotions and back-in-stock items first is by signing up for our newsletter and following us on 
social media.

Due to the high volume of inquiries we receive daily and in fairness to all our customers, we are not able to adjust your order should you forget to use your code. We hope that this will encourage you to take the time to check out using the proper information. This will save you money, and save us time!

Oh no! We're so sorry - we know how much of a bummer this is.

 All of our products are carefully checked before they are lovingly packaged. If for any reason your item is faulty or has been damaged in transit please get in touch immediately via Mahasta.info@gmail.com. Attaching images of the item in the email will speed the process along. Please do this within 24 hours of receiving your item.

If it has been 24 hours since the delivery date, we cannot assist, and the products are considered as "misuse by the buyer".

You can create an account with us here.

You can also create an account during the checkout process. We recommend creating an account so you can view your order history and 
save your information for quick and easy checkout in the future.

We love that you're gifting our pieces! Your order will automatically include our custom gift box or pouch for gifting.

You can also ship a package directly to the recipient. Just enter their information in the shipping address upon checkout. We love surprises!

We hope you truly love your jewelry, and we want nothing more than for them to become staples in your wardrobe! However, fashion jewelry isn't meant to be worn 24/7.

To keep your pieces shining and minimize signs of wear, avoid contact with liquids, perfumes, lotions and perspiration as they'll dull your pieces and cause them to wear quickly. Treat your jewelry with love and care, and they'll last you longer.

Our jewelry are made with brass, stainless steel, sterling silver or rhodium and plated in 18k gold, rhodium or silver-tones. We adorn our pieces with glass crystals, cubic zirconia, faux and semi-precious gems, and freshwater pearls. Our pieces are nickel and lead free and hypoallergenic, making them safe for sensitivities.